Contact SlesSic
Need help with an order, sizing, shipping, returns, or a SlesSic product? Send us a message and our support team will help you with women's sleepwear, nightgowns, pajamas, robes, panties, intimates, and plus-size pieces.
How We Can Help
Our customer support team can help with order updates, tracking questions, product sizing, shipping information, exchange and refund requests, and general product guidance before or after purchase.
- Order questions, payment confirmation, and delivery updates.
- Fit and sizing help for nightgowns, pajamas, robes, panties, and intimates.
- Shipping, tracking, return, exchange, and after-sales support.
- Product feedback, quality questions, and style recommendations.
Before You Message Us
To help us reply faster, please include your order number, the email used at checkout, the product name, and a short description of the issue. If your question is about a damaged, incorrect, or missing item, photos are very helpful.
Helpful Links
Send Us a Message
Please use the form below or email us directly. Messages sent outside business hours may take longer to receive a reply.
Frequently Asked Questions
How soon will SlesSic reply?
Our working hours are 9:30 am to 6:00 pm (UTC+8) on weekdays. We do our best to reply as soon as possible, and messages sent outside business hours may need extra time.
Can I ask about sizing before ordering?
Yes. You can contact us before ordering if you need help choosing a size for SlesSic nightgowns, pajamas, robes, panties, intimates, or plus-size sleepwear.
Where can I track my order?
You can use the Track Order page for delivery updates. If tracking has not updated or you need more detail, contact us with your order number.
What should I include for a return or exchange request?
Please include your order number, checkout email, product name, reason for the request, and photos if the item arrived damaged, incorrect, or incomplete.
